Customer Support
Booking issues, payment questions, refund status, account access, and anything platform-related.
support@bookgames.appGet in touch
Contact BookGames
We're here to help players, partners, and partners-to-be. Reach us by email or visit our office below.
Security & Abuse
Report security vulnerabilities, suspected fraud, account takeover, or abuse of the platform.
security@bookgames.appOffice Address
Nexo ArenaOpposite to SN RoofsNear Old Post OfficeNorth Paravur, MannamErnakulam, Kerala 683520IndiaBusiness & Partnerships
Listing your gaming lounge, partner onboarding, esports collaborations, or media enquiries. Email support@bookgames.app with the subject "Partnership" and we will route it to the right team.
Grievance Redressal
Unresolved complaints can be escalated by emailing support@bookgames.app with the subject "Grievance" and your booking or account reference. Grievance officer details will be published before public launch in compliance with applicable law.